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Immediate Care

 Franciscan Immediate Care Castle Key Plaza (in Indianapolis) temporarily closed.

We want to make you aware of an important change that will take place at the end of June. Franciscan Immediate Care Castle Key Plaza has temporarily closed as of June 30, 2015. 

Our temporary closure will allow us to restructure in order to better serve our patients and employers in the future. We plan to reopen after the restructuring process has been completed.  

All other Franciscan Immediate Care locations remain open:

Village Park Plaza, 14641-1 Thatcher Lane, Carmel, (317) 564-7025
• Greenwood, 1001 N. Madison Ave., Greenwood, (317) 888-3508
• Thompson Commons, 5210 E. Thompson Road, Indianapolis, (317) 899-5546 

Thank you again for your support and if you have questions, or are a patient and need copies of your medical records, please contact any of our other Franciscan Immediate Care locations. Please see our flier for a map with all locations. 

Franciscan Immediate Care Center there when you need urgent care for an accident or illness that is not serious enough to require a visit to a hospital emergency room.​

More than 100,000 patients visit our Immediate Care Centers each year for urgent care services including:
  • illnesses
  • injuries
  • minor burns
  • cuts, scrapes and broken bones
  • lab testing
  • x-rays
  • sports, school, camp, work and insurance physicals
  • electrocardiogram testing (EKG)
  • drug screenings


    Most health plans cover Franciscan Immediate Care Center services, and we gladly file insurance claims on your behalf. For patients without health insurance, we offer a 20% discount when payment is made in full at time of service. We accept cash, checks and credit cards for copayments and full service.

    Franciscan Immediate Care participates in many popular commercial insurance plans, including:

    • Anthem
    • Aetna
    • Humana
    • United Healthcare
    • Cigna/Great West (GWH)
    • Advantage 360°/Advantage St. Francis
      Additionally, we are considered an “in-network” provider for many other plans. We are happy to file insurance claims on your behalf. However, we cannot guarantee coverage, so if you’re unsure about your benefits, you should check with your coverage provider first by calling the number on the back of your insurance card.
      Franciscan Immediate Care is a participating urgent-care provider for these Medicare, Medicaid and Healthy Indiana plans*:
    • Medicare
    • Traditional Indiana Medicaid, packages A-E & Care Select
    • Anthem St. Francis Medicaid
    • Anthem Medicaid
    • Anthem HIP
    • Managed Health Services HIP
    • MDWise Hoosier Alliance
    • MDWise HIP
      *Note: Some of these plans require a referral from your primary care physician for urgent care services to be covered. It is your responsibility to obtain a referral from your physician, if needed.


Billing Inquiries:

Phone: (317) 528-4800
Toll Free (855) 376-0014


Corporate Office
Franciscan Physician Network Central Indiana Region
1040 Sierra Dr., Indianapolis, IN 46143
(317) 528-8983

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email your Franciscan Physician Network doctor

Franciscan Immediate Care Locations

Carmel/Westfield - Village Park Plaza

14641-1 Thatcher Ln.
Carmel, IN 46032
(317) 564-7025
Hours: 8 a.m. to 8 p.m.

Indianapolis South – Thompson Commons

5210 E. Thompson Rd.
Indianapolis, IN 46237
(317) 899-5546 
Hours: 7 a.m. to 11 p.m.


1001 North Madison Avenue
Greenwood, IN 46142
(317) 888-3508
Hours: 7 a.m. to 11 p.m.