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Immediate Care – Carmel and North Indianapolis

Franciscan Immediate Care Centers in Carmel and Castleton are there when you need urgent care for an accident or illness that is not serious enough to require a visit to a hospital emergency room.

More than 100,000 patients visit our five Immediate Care Centers each year for urgent care services including:
  • illnesses
  • injuries
  • minor burns
  • cuts, scrapes and broken bones
  • lab testing
  • x-rays
  • sports, school, camp, work and insurance physicals
  • electrocardiogram testing (EKG)
  • drug screenings
  • Chapel Hill location has closed as of Nov. 7, 2014

    We want to make you aware of an important change that has taken place. As of Nov. 7, 2014, Franciscan Immediate Care Chapel Hill has closed. We know that this location has been a long-standing part of the community and has served many individuals over the years. We have developed numerous relationships with patients and employers, and our decision to close was not made lightly.

     All other Franciscan Immediate Care locations remain open:

    • Castle Key Plaza, 4527 E. 82nd St., Indianapolis (317) 436-3142
    • Village Park Plaza, 14641-1 Thatcher Ln., Carmel (317) 564-7025
    • Greenwood, 1001 North Madison Avenue, Greenwood (317) 888-3508
    • Thompson Commons, 5210 E. Thompson Rd., Indianapolis (317) 899-5546

    We apologize for any inconvenience this has caused. We hope to continue to provide services in this area to you and your family. We will notify you of the development of future care locations. 

    Thank you for allowing Franciscan Immediate Care and Franciscan St. Francis Health to care for you and your family. We value the trust you place in us to care for you and your family. Thank you again for your support and if you have questions, or need copies of your medical records, please contact any of our other Franciscan Immediate Care locations. 

     

    If you need a primary care physician, please visit FranciscanDocs.org or call our physician referral line at (317) 782-6699.
    Thank you again for your support and if you have questions, or are a patient and need copies of your medical records, please contact any of our other Franciscan Immediate Care locations.

     

     

     

     

     

     

     

     

     


    Insurance

    Most health plans cover Franciscan Immediate Care Center services, and we gladly file insurance claims on your behalf. For patients without health insurance, we offer a 20% discount when payment is made in full at time of service. We accept cash, checks and credit cards for copayments and full service.
     

    Franciscan Immediate Care participates in many popular commercial insurance plans, including:

    • Anthem
    • Aetna
    • Humana
    • United Healthcare
    • Cigna/Great West (GWH)
    • Advantage 360°/Advantage St. Francis
      Additionally, we are considered an “in-network” provider for many other plans. We are happy to file insurance claims on your behalf. However, we cannot guarantee coverage, so if you’re unsure about your benefits, you should check with your coverage provider first by calling the number on the back of your insurance card.
      Franciscan Immediate Care is a participating urgent-care provider for these Medicare, Medicaid and Healthy Indiana plans*:
    • Medicare
    • Traditional Indiana Medicaid, packages A-E & Care Select
    • Anthem St. Francis Medicaid
    • Anthem Medicaid
    • Anthem HIP
    • Managed Health Services HIP
    • MDWise Hoosier Alliance
    • MDWise HIP
      *Note: Some of these plans require a referral from your primary care physician for urgent care services to be covered. It is your responsibility to obtain a referral from your physician, if needed.

 

Billing Inquiries:

Phone: (317) 528-4800
Toll Free (855) 376-0014

 

Corporate Office
Franciscan Physician Network Central Indiana Region
1040 Sierra Dr., Indianapolis, IN 46143
(317) 528-8983

 

Franciscan Immediate Care Locations

Carmel/Westfield - Village Park Plaza

14641-1 Thatcher Ln.
Carmel, IN 46032
(317) 564-7025
Hours: 8 a.m. to 8 p.m.

Thanksgiving and Christmas hours: 10 a.m. to 6 p.m.

Indianapolis North – Castle Key Plaza  (Castleton area)

4527 E. 82nd St.
Indianapolis, IN 46250

(317) 436-3142
Hours: 8 a.m. to 8 p.m.

Thanksgiving/Christmas Day: CLOSED

 

Indianapolis South – Thompson Commons

5210 E. Thompson Rd.
Indianapolis, IN 46237
(317) 899-5546 
Hours: 7 a.m. to 11 p.m.
Thanksgiving/Christmas Day hours: 11 a.m. to 9 p.m.
 
 

Greenwood

1001 North Madison Avenue
Greenwood, IN 46142
(317) 888-3508
Hours: 7 a.m. to 11 p.m.
Thanksgiving/Christmas Day hours: 11 a.m. to 9 p.m.